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Top skills for Service Desk Analyst jobs

Based on 78 active Service Desk Analyst postings · updated Oct 8, 2026.

See 78 open Service Desk Analyst jobs Add these skills to your job profile

Skills employers ask for

The share of Service Desk Analyst postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.

  • Customer Service62%
  • Service Requests42%
  • End Users35%
  • Microsoft Office30%
  • Driven15%
  • Onboarding14%
  • Printers14%
  • Device Management12%
  • Laptops11%
  • Networks11%
  • Computer Science9%
  • Inclusion9%
  • New Software9%
  • Clients Needs8%
  • Diagnostic Techniques8%
  • Typing8%
  • Workflow Process8%
  • Cybersecurity7%
  • Queue Management7%
  • Single Point of Contact7%
  • Computing5%
  • Empathy5%
  • Hiring Process5%
  • Microsoft Intune5%
  • Microsoft Windows5%

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