Top skills for Fos jobs

Based on 52 active Fos postings · updated Oct 8, 2026.

Skills employers ask for

The share of Fos postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.

  • Company Policies83%
  • Customer Service83%
  • Customer Inquiries70%
  • Ensure Compliance60%
  • Customer Relationship Management (CRM)40%
  • Call Center30%
  • Customer Care30%
  • Regulations28%
  • Critical Thinking25%
  • Empathy25%
  • Data Privacy23%
  • Customer Relationship Management (CRM) Software18%
  • Microsoft Office15%
  • Data Analysis10%
  • Finance10%
  • Business Sales5%
  • Customer Queries5%
  • Live Chat5%

Related job titles in Customer and Client Support