Top skills for Customer Success Manager jobs
Based on 951 active Customer Success Manager postings · updated Oct 8, 2026.
Skills employers ask for
The share of Customer Success Manager postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.
- Business58%
- Onboarding42%
- Renewals36%
- Revenue30%
- Consulting22%
- Marketing22%
- Use Cases19%
- Business Objectives15%
- Accountability13%
- Book Of Business13%
- Analytics11%
- Driven11%
- Automation11%
- Hiring Process7%
- New Customers7%
- Negotiation7%
- Empathy6%
- PlayBook6%
- Webinars6%
- Pivotal6%
- Business Acumen6%
- Mitigation6%
- Upselling6%
- Customer Onboarding6%
- Risk Mitigation6%
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