Top skills for Customer Service Officer jobs

Based on 89 active Customer Service Officer postings · updated Oct 8, 2026.

Skills employers ask for

The share of Customer Service Officer postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.

  • Customer Service86%
  • Microsoft Office25%
  • Customer Inquiries24%
  • Enquiries21%
  • Logistics20%
  • Sustainability19%
  • Manufacturing17%
  • Supply Chain17%
  • Branding13%
  • Science13%
  • E-Commerce12%
  • Finance12%
  • Packaging12%
  • Order Fulfillment11%
  • Professional Development11%
  • Refunds11%
  • Driven10%
  • Order Entry10%
  • Creativity8%
  • Data Entry8%
  • Expediting8%
  • Call Center7%
  • Direct Selling7%
  • Garment Production7%
  • Order Follow Up7%

Related job titles in Customer and Client Support