Top skills for Customer Service Manager jobs

Based on 120 active Customer Service Manager postings · updated Oct 8, 2026.

Skills employers ask for

The share of Customer Service Manager postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.

  • Customer Service85%
  • Business55%
  • Staffing38%
  • Coaching35%
  • Microsoft Office32%
  • Revenue31%
  • Annual Reviews22%
  • Health and Safety21%
  • Personal Training20%
  • Scheduling18%
  • Supply Chain18%
  • Finance16%
  • Logistics15%
  • Company Policies14%
  • Manufacturing13%
  • Business Acumen11%
  • Payroll11%
  • Driven10%
  • Onboarding10%
  • Career Development9%
  • Ensure Compliance8%
  • Profitability8%
  • Banking7%
  • Order Entry7%
  • Bookkeeping6%

Related job titles in Customer and Client Support