Top skills for Customer Service Advisor jobs
Based on 129 active Customer Service Advisor postings · updated Oct 8, 2026.
Skills employers ask for
The share of Customer Service Advisor postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.
- Customer Service83%
- Customer Queries18%
- Onboarding17%
- Referrals16%
- Decision Making16%
- Microsoft Office16%
- Customer Onboarding15%
- Empathy15%
- Enquiries15%
- Financial Wellness15%
- Product Information15%
- Sound Judgment15%
- Staff Meetings15%
- Company Policies13%
- Life Insurance11%
- Typing10%
- Banking9%
- Hospitality9%
- Customer Care8%
- End Users8%
- Codes of Conduct7%
- Team Player7%
- External Customers7%
- Shopping7%
- Data Entry6%
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