Top skills for Customer Care Representative jobs
Based on 145 active Customer Care Representative postings · updated Oct 8, 2026.
Skills employers ask for
The share of Customer Care Representative postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.
- Customer Care76%
- Customer Service66%
- Business48%
- Call Center31%
- Customer Inquiries23%
- Microsoft Office21%
- Empathy20%
- Innovation19%
- Logistics15%
- Typing13%
- Reimbursement12%
- Service Requests12%
- Enquiries11%
- Inbound Calls9%
- Team Player9%
- External Customers9%
- Total Rewards8%
- Career Development7%
- Billing7%
- Science7%
- Sustainability7%
- Business Sales6%
- Inside Sales6%
- NCQA Standards6%
- Payroll6%
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