Top skills for Customer Care Representative jobs

Based on 145 active Customer Care Representative postings · updated Oct 8, 2026.

Skills employers ask for

The share of Customer Care Representative postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.

  • Customer Care76%
  • Customer Service66%
  • Business48%
  • Call Center31%
  • Customer Inquiries23%
  • Microsoft Office21%
  • Empathy20%
  • Innovation19%
  • Logistics15%
  • Typing13%
  • Reimbursement12%
  • Service Requests12%
  • Enquiries11%
  • Inbound Calls9%
  • Team Player9%
  • External Customers9%
  • Total Rewards8%
  • Career Development7%
  • Billing7%
  • Science7%
  • Sustainability7%
  • Business Sales6%
  • Inside Sales6%
  • NCQA Standards6%
  • Payroll6%

Related job titles in Customer and Client Support