Top skills for Csr jobs
Based on 89 active Csr postings · updated Oct 8, 2026.
Skills employers ask for
The share of Csr postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.
- Customer Service85%
- Insurance40%
- Life Insurance30%
- Driven26%
- Scripting22%
- Scheduling19%
- Accountability16%
- Call Center13%
- Customer Inquiries11%
- Company Policies10%
- Disabilities10%
- Customer Care9%
- Decision Making9%
- Ethics9%
- Referrals9%
- Sound Judgment9%
- Work Orders9%
- Bank Deposits8%
- Empathy8%
- Background Screening7%
- Federal Laws7%
- Inside Sales7%
- Office Operations7%
- Underwriting7%
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