Top skills for Apprentice Customer Care jobs

Based on 95 active Apprentice Customer Care postings · updated Oct 8, 2026.

Skills employers ask for

The share of Apprentice Customer Care postings that list each skill. Text that appears in almost every posting — equal-opportunity and benefits sections — is left out.

  • Customer Service88%
  • Customer Care84%
  • Customer Inquiries72%
  • Company Policies61%
  • Customer Relationship Management (CRM)42%
  • Computer Literacy35%
  • Data Privacy31%
  • Live Chat24%
  • Critical Thinking17%
  • Marketing14%
  • Data Entry11%
  • Microsoft Office9%
  • Business Processes8%
  • Business Process Services8%
  • Data Intelligence8%

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